If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of purchase. You can return your product for store credit or a different product.


Returns and Exchanges 

If you are dissatisfied with your purchase due to a defect, incorrect size or fit or other reason, you may return it to Esther Collective within 14 days of delivery for store credit or have the product replaced, depending on the situation. Returns can only be made by adhering strictly to the procedure below.  The buyer is responsible for the return shipping cost.

Products must be returned in their original packaging, with their labels intact and any accessories included, in perfect condition for re-sale. They must not therefore have been worn, washed or damaged.

If the above conditions are met, once the return has been approved, an exchange product will be sent to you, depending on availability or store credit will be given.

An exchange can only be considered if it is an identical item in a different size, an identical item without any eventual defects or an item at the exact same retail price.

Exchanges are subject to stock availability. If the item is in stock, it will be sent to you free of charge within a maximum of 15 days.

Esther Collective reserves the right to reject returns sent or communicated beyond the return period limit, or items, which aren’t in the same condition in which they were received.

All necessary details will be provided to you via email on how to fill in the waybill the courier provides.